Jack Henry Intercept is marching toward general availability, with rollout scheduled to start this October. If you’re still wondering if Intercept is right for your financial institution, check out the fraud-protection benefits we described in last month’s Statement. Then, be sure to get the ball rolling with your Sales Executive!

Preparation for Current NuDetect™ Customers

If you haven’t contracted for Intercept yet, it’s critical to make the move well before Dec. 31, 2026, when Mastercard™ will officially retire NuDetect and the product will no longer function. While we’re nearly past our Oct. 1, 2026 date guaranteeing your installation prior to the NuDetect retirement, we’ll still make every reasonable effort to prevent a gap in security coverage when NuDetect becomes defunct. We urge you to coordinate with your Sales Executive right away. And be sure to join us for bi-weekly Intercept Office Hours, which are open to customers contracted for either NuDetect or Intercept.

Agent Saved Replies arrives next week to help your support teams save time and energy through maintaining personal reply collections directly in Jack Henry Conversations. With saved replies, your support reps can reuse message templates that are easily inserted into a conversation – ensuring consistent communication for those frequently asked questions.

Now, what about for your staff members who handle more specific or niche service areas looking to customize their replies? This feature covers them too! With My Replies, individuals now have the option to create their own saved replies, visible only to them.

Check out the Saved Replies documentation on the Knowledge Base to learn more about how you and your team can start leveraging these functionalities. No additional contract or support is required. Your team can use Agent Saved Replies as soon as it’s released, which is currently targeted for the week of October 5.

Guess who showed out in the 2026 WebAwards competition. Yep, that’s right: Banno institutions cleaned up again this year! We’re thrilled to have so many Jack Henry customers trust Banno Content for your website design and development needs, and our Web Solutions team is proud to help many of you bring home some hardware! Keep reading for all the glorious details.

Our UX Evolution journey for iOS is nearly complete; however, we have decided to use Mobile 3.39 as an opportunity to fine-tune a few screens. We will then determine whether to enable Liquid Glass with Mobile 3.40. We also expect more meaningful UX changes for the Android app with Mobile 3.40.

Why are we taking a little more time? Put simply, we want to get this right. Adopting Liquid Glass and Material Design 3 is exciting modernization work, and we’d like to review the details carefully before turning on the new native design systems. Once Liquid Glass is enabled (and later, Material Design 3 for Android), we won’t be able to return to the previous design system, so a bit of extra care now is worth it. We’ll keep refining and improving the app over time, and the Liquid Glass aesthetic will be a lasting part of that.

Upcoming Minimum Supported OS Version Change

When we do enable Liquid Glass for Banno Mobile on iOS, we will update the minimum supported OS version to iOS 26.3, which is compatible with all iPhone models that support iOS 26. This includes the iPhone 11 and newer models.

With that same mobile release, the minimum supported OS version for Android devices will advance to Android 11.0, which is supported across compatible Google Pixel and OEM devices. Because the Android ecosystem comprises thousands of phone models across hundreds of manufacturers, Google doesn’t publish a page listing every compatible device for Android 11.

Note: Your accountholders on older iOS and Android devices will still maintain access via mobile browsers.

As always, you can visit our Mobile UX Design Evolution page on the Knowledge Base to learn more about our plans for upcoming releases.

We can’t wait to welcome our financial institutions’ engineers and third-party developers back for another awesome Jack Henry DevCon experience! We’ve put together an incredible lineup again for this year’s conference.

What can you expect from your DevCon experience? This is your opportunity to connect directly with Jack Henry’s technical leaders, gain insights from expert speakers, explore our latest innovations, and dive deep into the future of financial technology.

Early bird registration is officially open! Better lock in your spot today at our lowest rate.

Event Details

Here are the key details to know about DevCon 2027:

• Dates: February 23–24, 2027
• Location: UT Dallas, Bass Lecture Hall
• Address: 800 West Campbell Road, Richardson, TX 75080
• Early Bird Pricing: $499
• Early Bird Deadline: October 31, 2026

To take advantage of the Early Bird Pricing, grab your ticket right away: Register now!

Looking to start building, but feeling stuck or unsure where to begin?

Check out Go Build Something: A Challenge to Credit Unions by Alexander Carlston, Chief Innovation Officer at Great NorthWest FCU.

Carlston shares how someone without a traditional web-dev background used AI (Claude) and Cloudflare Workers to build and host a live Banno plugin in just six hours. It’s a compelling proof of concept showing that anyone can bridge technical gaps to build custom solutions for their account holders.

Dive deeper: Check out Carlston’s GitHub repo, watch his quick demo video, or explore the official Banno SDK docs for the Plugin Framework to build your own!

Coming soon, your financial institution will have the option to suspend digital banking users directly within Banno People. This new capability will let your employees immediately block access, halt background device syncing, and cease alerts for a given accountholder – making this an ideal tool for managing inactive users or instantly securing an accountholder that’s under review. Unlike a permanent deletion, suspending a user is fully reversible, so your team can manually reinstate access and restore the user’s profile at any time!

Stay tuned for future updates as this project moves closer to completion.

During the first full week of October, look for an impactful enhancement to land for your institution admins and Banno Business users! We’re updating the account details screen in Banno to deliver full transparency for swap loan accounts. Expand this article to learn more.

Starting Tuesday, October 6, your administrators can configure email notifications directly in Exception Manager to receive alerts whenever a Rapid Transfers exception item is created.

While exceptions for Rapid Transfers are uncommon, configuring notifications will ensure your team is alerted when action is required, enabling faster decisioning and streamlined processing for Rapid Transfer exceptions. Notifications are sent at most once every 30 minutes per configuration. For more details, please expand this article.

Now your financial institution has the option to inform accountholders if they’re navigating to any external application you think deserves a “speed bump” message!

No additional contract or support ticket is required for configuration. To get started, check out the details we provided last month or visit the External Applications Knowledge Base doc.

We’ve wrapped up our work to satisfy requirements from the final rule from the Federal Deposit Insurance Corporation (FDIC) regarding logo display and designation of non-deposit products. This gives your institution plenty of time to make any needed configuration changes well ahead of the April 1, 2027 compliance date.

The result is three distinct features, all in various stages of rollout:

• The speed bump, now available to all institutions, lets you notify accountholders when they are leaving your app for any external application promoting or supporting non-deposit products.
• FDIC logo display is being added to login and related screens as of Banno Mobile version 3.39, slated to hit stores in October, and will begin appearing in Banno Online as well as JHA OpenAnywhere within the next week or so.
• Designation of non-deposit products is also rolling out in October. When available, you’ll be able to grant the Manage deposit insurance display permission to the necessary groups, and then configure which account types are considered non-deposit. Account types designated as such will display the “Not FDIC insured; no bank guarantee; may lose value” disclosure on account detail views. By default, no account types will display a disclosure until your institution makes this change.

No support case is required; we’ll automatically roll all of these features out to applicable institutions.

Now that the Jack Henry Intercept rollout is nearly underway, we’ve kicked off recurring office hours to help you get started with this powerful fraud-protection product. Our product and security experts look forward to answering your questions and discussing configurations, so we can help ensure a smooth migration to Intercept!

Since these sessions involve sensitive security matters, we’re not posting the registration link publicly – but we will gladly provide the link to customers contracted for either NuDetect or Intercept. Just email gotomarketstrategy@jackhenry.com from your financial institution email address to request an invite to any of the following sessions:

• Tues., Oct. 13, 2026 10:00 a.m. CT

• Tues., Oct. 27, 2026 10:00 a.m. CT

• Tues., Nov. 10, 2026 10:00 a.m. CT

• Tues., Dec. 8, 2026 10:00 a.m. CT

We hope to see you there!

The native Jack Henry Wires reporting described in the June Statement is now available in Jack Henry Insights! Please expand this article for all the details.

Let’s be real – a massive conference like Jack Henry Connect can get a little wild. Between packed halls, endless coffee runs, and dozens of session options, decision fatigue is very real. We want your Connect experience to be high-value and low-stress, so we did the heavy lifting for you!

To help you get the absolute most bang for your buck, we strategically structured our session lineup into three distinct pathways. Think of this as your personalized navigation map – pick a track, zero in on your goals, and skip the scheduling stress. There are more sessions than those listed below, and we encourage you to explore all of the awesome content, but maybe this can make things a little easier for you. Just expand this article to plan your preferred pathway.

Manually assigning and re-keying loan numbers is about to be a thing of the past in LoanVantage. Coming on Wednesday, October 14 in release 2026.5, SilverLake customers will have the option to enable the new Loan Number Generator capability.

How It Works

This add-on enables LoanVantage, when used with SilverLake, to generate account numbers before the round-trip process has been completed. LoanVantage can generate the number using data from the core system, or the user can adjust the account number manually. Here are a few other important details to know:

• Loan number generator functionality works with jXchange cores.
• When the loan number generator functionality is activated, a new button appears next to the Loan Number/Description field in the facility. This icon is only available in edit mode.
• Some fields must be completed on the file and facility for the functionality to operate.

Getting Started

To get started with Loan Number Generator, please open a jSource case and the operations team will assist you.

We’re powering up the existing OpenAnywhere integration with Alloy! Work is underway to support Alloy Journeys workflows and incorporate the Alloy Journeys SDK to enable the step-up verification methods provided by integrated vendors.

We’re working with Alloy to plan a phased rollout to help existing Alloy customers to migrate from workflows to Journeys. More information is on the way!

Remember when we said Beneficiaries for OpenAnywhere were coming soon? Well, they’re here and available for all Jack Henry cores. Raring to unlock the functionality? Just open a support case on the For Clients Portal to let the OpenAnywhere operations team know you want them to reserve your spot in the implementation queue. It’s a light lift that’s covered by a two-hour CWR. Reach out today!

We’re updating our in-app and login logos for OpenAnywhere and LoanVantage to better highlight their role in delivering new Jack Henry Origination functionality. The update is live in LoanVantage and coming to OpenAnywhere in October. Please let your teams and internal users know ahead of time so they recognize the new OpenAnywhere design!

Credit unions using OpenAnywhere can soon capture applicant membership eligibility data during onboarding, mapping these inputs directly to designated code values inside the Symitar core.

Testing was completed over the summer, and we’re preparing for general release now. Stay tuned for more details!

Since we’ll be busy having a blast with customers at Jack Henry Connect, there are no Tap2Local and Jack Henry Rapid Transfers Office Hours scheduled for October. It’s not too early to register for our November sessions, though:

• Tap2Local: Wed., Nov. 10 at 3:00 p.m. CT

• Rapid Transfers: Wed., Nov. 18 at 3:00 p.m. CT

If you have questions or suggestions for our SMEs, we’d love to see you there.